Gruaig D4 Hair Studio,
45 Shelbourne Road, Ballsbridge, Dublin 4

Our Studio Policies

Gruaig D4 Hair Studio is a luxurious, eco-conscious hair studio, offering the most premium services,
keeping sustainability through the practices we apply.

We Care For Your Health and Safety

At Gruaig D4, your health, safety, and satisfaction are our top priorities.
Every client is equally important to us, and we strive to provide a welcoming and safe environment for all.

Kindness Comes First

At Gruaig D4, we’ve created a calm, welcoming, and creative space where everyone can feel their best. Our team is dedicated to providing exceptional service with care and professionalism. We kindly ask that kindness comes first in all interactions—respect and warmth make every experience better. Please treat all of our staff with kindness and respect. In order to maintain our positive salon environment, we reserve the right to refuse service to anyone who does not.

New Client Policy

For your safety and to achieve your desired colour result, all new clients require a consultation which includes a skin allergy test. This test, conducted at least 48 hours before your appointment, helps us tailor our services to your specific needs.

Existing Client Policy

If you haven’t visited us for colour services in the past 6 months, a repeat skin allergy test is mandatory, please call into the salon at your convenience, a minimum of 48 hours prior to your desired appointment time.

Booking and Cancelation Policy

To secure your appointment, a 50% deposit is required. We kindly request 72 hours’ notice for any changes, rescheduling, or cancellations. This allows us to offer the time to other clients. Call us at 01 668 4108 to reschedule, and we will be happy to transfer your deposit. Please note that late cancellations within 48 hours and no-shows will result in deposit forfeiture.

No-Show Policy

At Gruaig D4 Hair Studio, we value and appreciate your tim,e and we hope that in turn you value and appreciate ours too.

Therefore, all no-shows will be charged at 100% service charge, and all future bookings will require a 100% deposit to secure your appointment.

Adjustment Policy

Our adjustment policy is designed to ensure clarity and fairness for all clients. Any adjustments must be requested within two weeks of the original appointment.
This ensures that we address any concerns promptly. Beyond the two-week window, hair will have been exposed to various factors, making it difficult to offer an adjustment that reflects the original service.

Long Regrowth Policy

If your regrowth is over six weeks, you’ll require a long regrowth application. This application requires more time and additional product to ensure the perfect result.
To accommodate this, an extra charge will be added to your service.

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Gruaig Salons
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